Terms and Conditions

NZAviator Terms of Use (Website + App)

Applies to:

Last updated: 2026-02-06

PARTIES

Supplier / Provider: NZAviator (“NZAviator”, “we”, “us”, “our”)
Client / User: You (“you”, “your”)

SECTION A — AGREEMENT AND KEY DETAILS

1. Your Agreement to These Terms

These Terms of Use (“Terms”) form a legally binding agreement between you and NZAviator governing your access to and use of our:

  • Website (nzaviator.co.nz and associated pages/subdomains we operate), and

  • App (app.nzaviator.co.nz), and

  • any related content, tools, features, and services we provide (together, the “Platforms” or “Services”).

By accessing or using any part of the Platforms, creating an account, purchasing a subscription/tokens, or clicking “I accept” (where presented), you agree to be bound by these Terms and our Privacy Policy.

If you do not agree, do not use the Platforms.

2. Platform Separation

The Website and App are separate systems:

  • The App uses Google Sign-In

  • The Website may use a separate username/password account (if enabled)

Accounts are not automatically linked unless we introduce an opt-in linking feature.

3. Changes to These Terms

We may update these Terms from time to time. The latest version will be published on our Platforms and the “Last updated” date will change. By continuing to use the Platforms after changes are published, you agree to the updated Terms.

Where changes are material, we may provide additional notice (e.g., in-app notice or email).

SECTION B — GENERAL TERMS

4. Eligibility

You must be at least 16 years old to use the Platforms. If you are under 16, you must not use the Platforms.

By using the Platforms, you represent that:

  • you meet the eligibility requirement

  • you have legal capacity to enter into a binding agreement

  • you are not prohibited from using the Services under applicable law

5. Accounts, Registration, and Security

5.1 App Accounts (Google Sign-In)

To use the App you must authenticate using Google Sign-In. You are responsible for:

  • maintaining the security of your Google account

  • all activity under your App account

  • signing out on shared devices

  • notifying us promptly of unauthorised access or suspected compromise

We recommend enabling Google 2-Step Verification.

5.2 Website Accounts (if applicable)

If you create a Website account, you must:

  • provide accurate, current, complete information

  • keep your login credentials confidential

  • notify us promptly of any unauthorised use

You may only create one account per person unless we explicitly allow more.

5.3 Verification (Optional, App)

We may offer optional verification (e.g., “Verified” badge). Verification:

  • may require documents (licence, employment letter, etc.)

  • may be approved/rejected/revoked at our discretion

  • does not guarantee the accuracy of your logbook entries, competence, or qualifications

6. Services Overview

6.1 App Services (Digital Logbook)

The App may allow you to:

  • record flight entries and aviation records

  • store documents (e.g., endorsements)

  • track currency/expiry dates (as an aid)

  • generate reports

  • manage aircraft and people records

  • share selected information via Sharing & Access (your choice)

6.2 Website Services (Mock Exams and Content)

The Website may provide:

  • mock exams and learning content

  • subscriptions/access passes

  • related support content and community resources (where available)

6.3 Not a Substitute for Official Records

The App and Website are supplementary tools. You remain responsible for:

  • maintaining official records required by the NZ CAA or other authorities

  • verifying any outputs before making regulatory submissions or relying on them operationally

7. User Responsibilities and Representations

Every time you use the Platforms, you represent and warrant that:

  • the information you provide is true, accurate, current, and complete

  • you will keep your information up to date

  • you will not use the Platforms for illegal, unlawful, or unauthorised purposes

  • you will not access the Platforms through automated or non-human means (bots/scrapers), unless we explicitly permit it in writing

  • your use will comply with all applicable laws and regulations

If you provide information that is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account and refuse current or future use.

8. Acceptable Use and Prohibited Activities

You must not (directly or indirectly):

  • violate any law, regulation, or third-party rights

  • input false, misleading, or fraudulent data

  • attempt to access another user’s account or data

  • interfere with, disrupt, or degrade the Platforms or our systems

  • bypass access controls, rate limits, or security mechanisms

  • reverse engineer, decompile, disassemble, or attempt to extract source code

  • use automated tools (bots, scrapers, spiders, data mining, offline readers) without written consent

  • upload malware, viruses, harmful code, or payloads

  • harass, abuse, intimidate, defame, or harm anyone

  • send spam, unsolicited promotions, or solicitations

  • sell, resell, rent, sublicense, or commercially exploit the Platforms without written consent

  • scrape, harvest, or compile data from the Platforms (including emails/usernames) to build lists or databases

  • use any content/data from the Platforms to train AI/ML models without written consent

  • frame, mirror, or copy the Platforms or content without permission

  • delete or alter proprietary notices (copyright/trademark)

9. User Content, Uploads, and Data

9.1 Your Content

You retain ownership of content you submit (e.g., flight entries, documents, images, notes) (“User Content”).

9.2 Licence You Grant to NZAviator

You grant us a limited, non-exclusive, worldwide licence to host, store, process, transmit, and display your User Content only as necessary to:

  • provide the Services

  • maintain security and integrity

  • create backups and logs

  • generate aggregated/de-identified analytics (not identifying you)

This licence ends when you delete your content/account, except where retained:

  • in backups for limited periods, or

  • where required/authorised by law, or

  • for security, fraud prevention, or dispute resolution purposes

9.3 Accuracy and Backup Responsibility

You are solely responsible for:

  • the accuracy and completeness of your records and User Content

  • keeping any backups you may require (e.g., exporting reports/logbook)

We perform routine backups, but you agree we are not liable for loss or corruption of data to the extent permitted by law.

10. Sharing & Access (App)

App data is private by default. You may choose to share specific information through Sharing & Access features (e.g., with an instructor). You control:

  • who can access

  • what they can access

  • when access can be revoked

You are responsible for the sharing choices you make.

11. Tokens, Purchases, Subscriptions, and Payments

11.1 Tokens (App)

Some App features may require tokens (e.g., AI imports, premium reports). Tokens:

  • are linked to your account

  • are non-transferable

  • have no cash value (unless required by law)

11.2 Subscriptions (Website and/or App)

Subscriptions (if offered) provide access for the stated term and may auto-renew unless cancelled. Your cancellation takes effect at the end of the current billing period unless stated otherwise at purchase.

11.3 Pricing, Currency, GST

  • Prices are shown in NZD unless stated otherwise

  • Prices may include GST where applicable

  • If you pay from outside NZ, your bank/card issuer may charge conversion fees

11.4 Payment Processing

Payments may be processed by third-party payment providers (e.g., Stripe). We do not store full card details.

11.5 Refunds

Unless required by New Zealand law:

  • token purchases are non-refundable

  • unused token refunds may be considered case-by-case

  • digital content/subscriptions may be non-refundable where access has been provided, except where consumer law requires otherwise

12. Intellectual Property

12.1 Our IP

All Platform code, design, UI, logos, trademarks, text, graphics, and content we provide (excluding User Content) are owned by or licensed to NZAviator and are protected by intellectual property laws.

You receive a limited, revocable, non-exclusive, non-transferable licence to use the Platforms for your personal (or internal business) use in accordance with these Terms.

12.2 Feedback

If you send feedback, ideas, or suggestions, you grant us the right to use them without restriction or compensation.

13. Third-Party Services and Links

The Platforms may integrate with or link to third-party services (e.g., Google Sign-In, Stripe, aviation resources, CAA sites). Your use of third-party services is governed by their own terms. We are not responsible for third-party content, availability, or practices.

14. Electronic Communications

By using the Platforms, you consent to receive communications electronically (email, in-app notices, website notices). You agree that electronic communications satisfy legal requirements that communications be in writing.

15. Site Management, Modifications, and Interruptions

15.1 Monitoring and Enforcement

We may (but have no obligation to):

  • monitor usage for violations

  • restrict access, suspend accounts, remove content, or block IPs

  • investigate suspected misuse and take action we deem appropriate (including reporting where lawful)

15.2 Changes and Availability

We may modify, suspend, or discontinue any part of the Platforms at any time. We do not guarantee uninterrupted availability. You agree we are not liable for downtime or inability to access the Services.

16. Disclaimers

16.1 “As Is”

To the maximum extent permitted by law, the Platforms and Services are provided “as is” and “as available” without warranties of any kind, including implied warranties of merchantability, fitness for purpose, and non-infringement.

We do not warrant that:

  • the Platforms will be error-free, secure, or uninterrupted

  • content is always accurate, complete, or current

  • AI/automation outputs are correct

16.2 Aviation-Specific Disclaimer

The App’s tracking, currency, expiry, and reporting features are aids only. You must verify all compliance requirements with the relevant authority (e.g., NZ CAA). The Platforms do not provide aviation, operational, legal, or training advice.

17. Limitation of Liability

To the maximum extent permitted by New Zealand law:

  • we are not liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or loss of profits/data/goodwill

  • our total liability for any claim relating to the Platforms is limited to the greater of:
    (a) NZD $100 or (b) the amounts you paid to us in the 12 months before the event giving rise to the claim

Nothing in these Terms excludes liability that cannot be excluded under New Zealand law (including applicable consumer guarantees where they apply).

Business users: If you are acquiring the Services for business purposes, you agree (to the maximum extent permitted) that the Consumer Guarantees Act 1993 does not apply.

18. Indemnity

You agree to indemnify and hold harmless NZAviator and its personnel from claims, losses, liabilities, damages, and expenses (including legal fees) arising from:

  • your breach of these Terms

  • your misuse of the Platforms

  • your violation of any law or third-party rights

  • your User Content

19. Suspension and Termination

19.1 Termination by You

You may stop using the Platforms at any time. App account deletion is available in-app:

Profile & Settings → Account Closure → Delete My Account

Website account deletion (if applicable) may be requested via by contacting support.

19.2 Suspension/Termination by Us

We may suspend or terminate access if we reasonably believe you:

  • violated these Terms

  • engaged in fraud, abuse, or illegal activity

  • created risk or legal exposure

  • attempted to compromise security or systems

We may terminate immediately for serious violations.

19.3 Effect

Upon termination, your right to use the Platforms ends immediately. Clauses that should survive will survive (e.g., IP, disclaimers, limitation of liability, indemnity).

20. Legal and Compliance Disclosures

We may disclose information where required or authorised by law, including responding to lawful requests from regulators or government agencies (including the New Zealand Civil Aviation Authority (CAA)), court orders, or where necessary to protect rights, safety, and security, or to investigate suspected fraud or misuse. Where legally permitted, we will take reasonable steps to notify you before disclosure.

21. Disputes, Governing Law, and Jurisdiction

These Terms are governed by the laws of New Zealand. You submit to the exclusive jurisdiction of the courts of New Zealand for disputes arising from or relating to these Terms or the Platforms.

Before commencing formal proceedings, you agree to contact us and attempt to resolve the dispute in good faith.

22. General Provisions

  • Severability: if any clause is unenforceable, the rest remains effective

  • No waiver: failure to enforce a right is not a waiver

  • Assignment: you may not assign your rights without consent; we may assign/subcontract

  • Entire agreement: these Terms + Privacy Policy form the entire agreement for Platform use

23. Contact

For questions, complaints, or support:

Email: info@nzaviator.co.nz
Website: nzaviator.co.nz
App: app.nzaviator.co.nz (Help & Support section)